Contact
Address: Canada Friendship Rd, Katunayake 11450, SRI LANKA
Phone: +94 11 226 4444
Lost and Found Phone: +94 11 226 4444
Email: comments@airport.lk
Official Website: comments@airport.lk
About Colombo
Colombo, the bustling capital of Sri Lanka, offers a vibrant blend of history, culture, and modern attractions. Visit the Gangaramaya Temple and Kelaniya Raja Maha Vihara for a glimpse into the city’s rich spiritual heritage. Explore the bustling Pettah Market for a colorful shopping experience. Relax at Galle Face Green, a scenic promenade overlooking the ocean. The Lotus Tower provides panoramic views of the city.
For history buffs, the National Museum showcases Sri Lanka’s colonial past. Enjoy the city’s diverse cuisine, from street food to gourmet restaurants. Colombo’s nightlife is lively, with rooftop bars and lounges offering stunning views. The city is also a great base for exploring Sri Lanka’s wider attractions, including the historic Galle Fort and the natural beauty of the surrounding countryside. Whether you’re interested in culture, history, or leisure, Colombo has something for everyone.
Reviews +info
Based on user reviews from various sources, Bandaranaike International Airport (BIA) receives mixed feedback. Below is a summary of the positive and negative aspects mentioned by travelers, followed by a justified rating.
Positive Aspects
- Helpful Staff: Many passengers highlight the friendliness and customer service focus of the staff, particularly in assisting transit passengers.
- Compact and Easy to Navigate: The airport’s small size makes it relatively easy for passengers to find their way around.
- Free Wi-Fi: Wi-Fi availability is appreciated by travelers who need to stay connected during their layovers.
- Duty-Free Shopping: The airport offers a good selection of duty-free shops with local products like tea and spices, which are popular among tourists.
- Transit-Friendly: Passengers in transit find the airside area calm and comfortable, with better seating options compared to landside areas.
Negative Aspects
- Disorganized Systems: Check-in queues and immigration processes are frequently criticized for being chaotic and inefficient.
- Poor Maintenance: Restrooms are often described as poorly maintained, with cleanliness issues being a common complaint.
- Limited Amenities: The airport lacks sufficient seating, rest facilities, and affordable dining options. Many food outlets are overpriced.
- Uncomfortable for Sleeping: Travelers report difficulty finding comfortable areas to rest overnight due to armrests on chairs and frequent announcements.
- Staff Issues: Some reviews mention unhelpful shop assistants and instances of bribery at immigration counters, which tarnish the overall experience.